The Vietnam Australia Centre seeks to create an enabling environment where everyone, including women, people with disabilities, people from disadvantaged rural areas, including people from Ethnic Minority groups, and other groups experiencing social exclusion in Vietnam, can participate and benefit equally in all our activities. We recognise that supporting gender equality and challenging the gendered drivers of violence against women and children are important steps towards achieving this mission.
The VAC is strongly committed to creating a safe work environment where we proactively address issues of gender inequality, gender-based discrimination, everyday sexism, sexual exploitation, abuse and harassment, gender-based violence including violence against women, and child exploitation,abuse and harm. This includes a zero-tolerance approach to sexual exploitation, abuse and harassment (SEAH) and child exploitation and abuse, and a do-no-harm approach.
All VAC staff (including advisers and consultants), partners and contractors, as well as participants in VAC activities (including participants of Australia Awards Short Courses,VAC alumni and grants recipients) are expected to fully comply with DFAT’s Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) Policy and DFAT’s Child Protection Policy.
All VAC staff, partners, contractors, and participants are required to immediately report any concerns, allegations or suspicions of SEAH, child exploitation, abuse, and/or harm; and/or non-compliance of PSEAH and Child Protection policies or codes of conduct. Reports can be made by people directly impacted or others who observe or know of occurrences of SEAH and child exploitation and abuse. If in doubt, suspected or alleged incidents should be reported. All reports are taken seriously.
Making a Safeguarding Report
The VAC is delivered though the Aus4Skills Program in Vietnam by managing contractor Tetra Tech International Development on behalf of the Australian Government. Any type of safeguarding matter (including child abuse, child exploitation or harm; sexual exploitation, abuse and harassment; and/or modern slavery) can be reported directly to Aus4Skills or Tetra Tech International Development in any of the following ways.
Report to Aus4Skills
Email: [email protected]
The email above is managed by the Aus4Skills GEDSI Lead, and receives reports and information in both English and Vietnamese. If you would like to send an anonymous report, you can establish a new email not associated with your identity to send your report.
Report non-anonymously to Tetra Tech
Email: [email protected]
Call (During business hours): +61 8 8375 4433
Post to: Attn: Safeguarding (CONFIDENTIAL), Tetra Tech International Development, Ground floor, 422 King, William Street, Adelaide, SA, 5000
Report anonymously to Tetra Tech
Tetra Tech is obligated to report all received notifications relating to SEAH and Child Protection to DFAT.
Additional information around Tetra Tech’s approach to Safeguarding can be found here.
Report directly to DFAT
Reports may also be made directly to DFAT in the following ways:
- Reports of sexual exploitation, abuse and harassment (SEAH) or concerns about the welfare of a vulnerable person should be notified to [email protected].
- Reports of child exploitation, abuse and/or harm should be made to DFAT’s Child Protection Compliance Section at [email protected]. DFAT’s Child Protection Compliance Section can also be reached on telephone at +61 2 6261 9048.
Support services in Vietnam
Police (for immediate support in Vietnam in cases of emergencies): Call 113
National Child Protection Hotline: Call 111
National Domestic Violence Hotline: Call 117
Tiếng Việt